



|
ü
|
No call-
|
|
ü
|
No fix, no fee
|
|
ü
|
£40 per hour or part for remote support
|
|
ü
|
From £65 per hour or part for on-
|

|
ü
|
Service level agreement
|
|
ü
|
Monthly rate for specified inputs
|
|
ü
|
Hourly rates well below ad-
|
|
ü
|
Rates for additional out-
|